Real Service Skills | Also: New Course Announcement | Ep. 71
About the service skills you most need but aren’t taught. Ones I’ve gathered from years of learning and travel and my upcoming course that will distill them into practices and principles that any service-oriented person can use.
MoreBringing Humanity Back To Large-Scale Service Pt. 2 | feat. Joel Bailey | Service With New Purpose Series | Ep. 70
Part two of two of my epic discussion with service design visionary Joel Bailey who is who is working with large companies, institutions and public services and proving that you can bring humanity and consciousness back to service in a way that is sustainable and scalable. This is someone that understands the essence and power of service – as well as how much we’ve lost contact with it as a culture.
MoreBringing Humanity Back To Large-Scale Service Pt. 1 | feat. Joel Bailey | Service With New Purpose Series | Ep. 69
The first half of a sweeping two-part discussion about the radical ways designer Joel Bailey is shifting large-scale service providers from an outdated industrial age model of service-as-product into an organizational that is truly connected to the people they service – a mission made especially urgent by the COVID crisis.
MoreConnecting & Empowering Communities: From Local to Microscopic | Service With New Purpose Pt. 3 | feat. Tico Aran & Susan Cartiglia | Ep. 68
Hear about how the Coronavirus opened up surprising opportunities for Tico & Susan to successfully serve their community how they’ve always wanted to through their Kombucha and fermented food company, Radiate.
MoreHospitality for Our Heroes | Service With New Purpose Pt. 2 | feat. Albert Bitton | Ep. 67
I speak with Albert Bitton about his project that provides healthy meals to overworked medical professionals across about a dozen of New York’s crowded hospitals. Our conversation was a deeply inspiring look at how one service industry can provide something so important to another.
MoreSelf-Hospitality Pt. 9: You Don’t Have To Tell Your Mind How To Meditate
The resulting experience of each meditation doesn’t matter nearly as much as your mindset around your experiences. Meditation is not a state you reach, but an attitude you maintain.
MoreThe Best Thing You Can Do For The World Right Now? Transform Yourself (Service With New Purpose Pt. 1) feat. Dushan Zaric | Ep. 66
In this new podcast series I’m getting field reports from amazing minds in the world(s) of service about lockdown living and the challenges and opportunities it offers service-minded people. I talk to cocktail bar industry leader Dushan Zaric about self-awareness, growth and transformation, and the power and strength found in setting a positive example.
MoreTrue Service: “Important Work” is a Matter of Conditioning
One problem is that so many people think that their life truly begins after their service job ends. Their service job is a state of purgatory where they’re waiting for their real professional lives in some more noble industry to truly materialize. In a previous post, I mentioned the many people I’ve met that have […]
MoreSelf-Hospitality Pt. 8: Restore Yourself With The Parasympathetic Nervous System
The resulting experience of each meditation doesn’t matter nearly as much as your mindset around your experiences. Meditation is not a state you reach, but an attitude you maintain.
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