All Posts by Stefan

Ep. 24. Real Listening…Beyond Words

I try to not be a hypocrite while teaching about the power of listening by speaking uninterrupted for over an hour. I discuss how challenges you experience in listening actually come from a disconnection from yourself.

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Being Yourself When You Serve (Part II)

This article stands alone, but also serves as an extension of themes discussed in of part I. The Case of the Two-Faced Server. One of the most prominent bits of restaurant industry lore concerns an idea that the servers that are the most gracious, sweet and beloved by their guests are the vile once they […]

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Being Yourself When You Serve (Part I)

Powerful Ways The Service Environment Reveals & Tests Our Ability to Be Our Authentic Selves Probably the most played out bit of wisdom we get from people of all positions and disciplines is encouragement to “just be you” rather than whatever you think people expect of you.  It’s something we always do well to be […]

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Abundance Consciousness – How Minimalism Makes It Unexpectedly Better

The most recent Serve Conscious podcast episode was about living with an abundance mentality. The concept might have seemed more controversial than I first considered and probably would have benefitted from a more thorough explanation of what it is and what it is not. In case there are fears that this idea conflicts with your […]

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